The service operator, Transfer24, is authorized by the Financial Supervision Commission to provide services as a National Payment Institution. Transfers to Ukraine are implemented in cooperation with Meest Corporation Inc., which is licensed by the National Bank of Ukraine for international money transfers.
To get permission, we had to meet a number of strict requirements and successfully pass a multi-month verification procedure.
In accordance with the rules and regulations of VISA and MasterCard payment systems, the client is guaranteed a refund in cases where the transaction was not completed or did not comply with the agreement.
In this case, the cardholder can file a complaint with its Bank, and if the complaint is justified, the cardholder receives a refund. This procedure is called "chargeback" and is used by all payment organizations, not just our system.
We do not have access to the customer's payment card numbers. They do not get into our system and are not stored by us. The service guarantees maximum reliability thanks to a solution where the card number is entered directly by the client, and the issuing bank verifies and confirms the data for making the transfer.
The highest level of security is achieved using 3D Secure (Verified by VISA) and 128-bit SSL encryption (thawte SSL certificate).